About the course

Description:

This course provides a comprehensive foundation in hotel management operations, covering essential topics such as front office management, housekeeping, food and beverage operations, and guest relations. Students will gain practical insights and skills necessary to excel in the dynamic hospitality industry. WITH JEAN

Key Highlights:

• Essential knowledge for hotel management
• Practical insights and skills
• Covering front office, housekeeping, F&B, and guest relations

What you will learn:

• Understanding Front Office Management
  Learn the key principles and strategies for effective front office operations in hotels.
• Mastering Housekeeping Procedures
  Acquire the skills needed to maintain cleanliness and order in hotel rooms and public areas.
• Optimizing Food and Beverage Operations
  Explore the essentials of managing food and beverage services to meet guest expectations.
• Enhancing Guest Relations
  Develop customer service skills to create a memorable experience for hotel guests.