About the course

Description:

This course is designed to help individuals enhance their communication skills and become more effective in expressing their thoughts, ideas, and emotions. Through a combination of theory, practical exercises, and real-life examples, participants will learn various techniques and strategies to improve verbal and non-verbal communication, active listening, assertiveness, and conflict resolution.

Key Highlights:

• Understand the key elements of effective communication
• Improve non-verbal communication and body language
• Learn techniques to express ideas clearly and concisely
• Develop assertiveness skills to confidently express yourself
• Enhance conflict resolution and negotiation abilities

What you will learn:

• Learning Outcome 1
  Gain a deep understanding of the key components of effective communication and their importance in various contexts.
• Learning Outcome 2
  Develop active listening skills to better understand others, build rapport, and improve overall communication.
• Learning Outcome 3
  Enhance non-verbal communication and body language to convey messages more effectively and interpret others' cues accurately.
• Learning Outcome 4
  Learn techniques to articulate thoughts, ideas, and information clearly and concisely, both verbally and in writing.
• Learning Outcome 5
  Build assertiveness skills to express yourself confidently, set boundaries, and handle challenging conversations with ease.
• Learning Outcome 6
  Develop conflict resolution and negotiation skills to manage conflicts constructively and reach mutually beneficial solutions.